The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Randy Marion Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits including the Humane Society of Iredell, Mooresville Soup Kitchen, and the American Red Cross. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Humane Society of Iredell County
Mooresville Soup Kitchen
American Red Cross

 Subaru Love Promise Heart

Love Promise Stories from Randy Marion Subaru

Randy Marion Supports Eduction Locally  –  Randy M

Randy Marion Supports Eduction Locally

Giving back to the community is engrained in the culture at Randy Marion Subaru. We partner with many different organizations, but one of our favorites is the Y Reader program.The Y Reader program serves rising 1st thru 3rd graders who are reading below grade level, as 1/3 of 3rd graders read below grade level. Intervention at this time is imperative as this is when students stop learning to read and begin reading to learn. A child’s ability to read at grade level is the best predictor of a child’s success at school, career, and ultimately at life. The program runs through the summer and provides classroom instruction in the morning, camp activities in the afternoon, and instruction for parents so they can continue the journey at home. There are many components that work together to make this program successful: funding, classroom volunteers, equipping parents, and books to go home with each child. Randy Marion Subaru values and believes in the mission of the Y Reader program and wanted to support them in every way possible. For starters, Randy Marion Subaru donated $25,000 to the local Y Reader program. But the support did not stop there. Several of our employees participated as weekly volunteers, following the provided structured curriculum. For the end of summer celebration, Alexandria Marion, along with several members ofthe Subaru management team, read to each class and gifted them with several children’s classics to take home. Robin Blaney, director of the Y Readers of Mooresville, said “the kids loved the books, the smiles were big and there were lots of them, and smiles again when they were reassured the books were going to their homes. Randy Marion’s Subaru’s long term commitment has made a positive impact in the lives of hundreds of children. The scholastic improvements have been proven over and over, just as important is the confidence and the feeling of community the children feel when they graduate.” In the spirit of Subaru’s Love Promise commitment Randy Marion Subaru is pleased to have partnered with the Y Reader Program in serving the children at Park View Elementary.


Caring About Others Is A Randy Marion Thing  –  Cathy B

Caring About Others Is A Randy Marion Thing

The connection Randy Marion Subaru has to its Mooresville, NC community is undeniable. For the 3rd year in a row, Randy opted into the Subaru Loves to Care blanket program, collaborating with The Leukemia & Lymphoma Society (LLS), Charlotte office, delivering warm blankets and hopeful, inspirational messages from Subaru customers to Lake Norman Regional Medical Center (LNRMC). Randy, joining his expansive team at his Subaru dealership, showed his appreciation for the wonderful partnership this program has fostered. Randy said, “This is one of my favorite initiatives, and I’m thrilled to sign on each year”. Photos were snapped with Randy along with General Manager, Marshall McCarty, and the Subaru staff and Leigh Whitfield, Mitzi McCurdy and Julie McClain from LNRMC accompanied by Cathy Bloomberg and Alyson Willis from the chapter office of LLS. The blankets, tote bags, and Subaru customer care cards were then loaded into two Subarus, and the crew caravanned over to the hospital to deliver the gifts. Leigh Whitfield, Director of Marketing and Public Relations for LNRMC, so appreciates being a part of Subaru Loves to Care each year, and says this about what it means to the patients and staff in their cancer center. “We look forward to getting that call from LLS each spring, telling us that Randy Marion Subaru has chosen our Cancer Center patients to be the recipients of these fabulous gifts. Our patients are humbled by this gesture of support from LLS, Subaru and its customers, and the hospital staff has heard from patients time and again that the blanket and the meaning behind it brought a smile to their faces when they needed it most”. As you can see from the pictures, many staff attended the photo op, and not because they love to have their pictures taken. They attended because philanthropy comes from the top, and they wanted to support Randy’s passion for giving back.


Thanksgiving To Our Local Heroes  –  Marshall M

Thanksgiving To Our Local Heroes

Randy Marion Subaru in conjunction with the help of Randy Marion Automotive wanted to provide our support and gratefulness to our local Heroes and Employees. Our company purchased 667 Turkeys, and on Tuesday, November 21st, we loaded our company box truck full of turkeys, and made a delivery to our local police station, local fire station, and all 6 of our franchise location. Our objective was to provide a turkey at the dinner table free of charge to our local heroes... those who we call on in our most vulnerable moments, when we are in need of help, and those who risk their lives to keep our community safe. Thanksgiving is a time when people get together with families and friends, and we took it upon ourselves to deliver this gesture to relieve the financial burden of feeding our local heroes and our staff, as well as showing our gratitude for all they do. We delivered over 100 turkeys to the police department, over 100 to the fire department, and over 500 to our employees everywhere from our part time shop help and detail department to the top of our corporate management and everyone in between. This event went over better than expected, and we were able to share this special day on social media and other avenues to bring a positive experience to the public. We plan to continue this event for years to come.


A Recipe For Giving Back  –  Cathy B

A Recipe For Giving Back

July 10th was a day filled with people and businesses that understand the importance of giving back to the community they are a part of. Randy Marion Subaru in Mooresville is just that type of business. For the second year in a row, this Subaru retailer provided warm blankets and kid's craft kits for patients at Lake Norman Regional Medical Center (LNRMC). And along for the ride was Scott Peterson, with his adorable daughters Nora and Harper, giving back to an organization that supported the research that ultimately saved his life from non-Hodgkin's lymphoma 10 years ago. Scott is actually the perfect example of what working hard to make a difference looks like; He is the 2017 LLS NORTH CAROLINA Man of the Year, as well as the 2017 LLS NATIONAL Man of the Year, raising $379,287 in just 10 weeks for The Leukemia & Lymphoma Society, NC Chapter Man & Woman of the Year campaign! Recipe for Giving Back: Combine people like Scott with businesses like Randy Marion Subaru, and the impact is enormous!


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